Casino Room

WHAT’S IN THE BOX? 

The Casino Room is a regulated casino operating out of Malta under the banner of Ellmount Gaming Limited. The platform offers a fresh, uncluttered environment, where accessing everything you want to is made easy, with a simple tab structure and easy to read instructions. 

The casino introduces itself as a modern, fun, and effortless gambling site, where the casino experience has been tailored to suit its players like a glove. They claim to boast irresistible bonuses and a range of over 950 games, including slots, table games, and live casino entertainment. 

Casino Room has been operating since 2005, which means that they have some valuable experience in the industry, which is used to cater to the wants and desires of their market share of players accessing the site from both their desktop computers and mobile devices. 

Welcome Offer

The casino offers a single Welcome Bonus Promotion to reward new players for their interest in the gaming site. The offer includes: 100% Match Bonus up to €1,000 + 100 Free Spins 

With all bonus offers from casinos, one must always read the fine print before accepting the offer. Unfortunately, the bonus policy is not readily available on a link situated close to the offer. Instead, you will need to explore that casino’s general terms and conditions and look for the Bonus section. 

Here is some of the policy highlights: 

• A minimum deposit of €10 must be made in order to claim the bonus. 
• Your deposit amount will be matched and free spins will be given on pro-rata basis of 1 spin per €10 spend. 
• The maximum bet allowed per game round is capped to €5 
• The bonus amount + deposit must be wagered 35x (70x combined) before being able to claim wins to your bankroll. 
• The maximum win allowed on free spins is €100 
• The bonus can only be used on slots in the ‘bonus games’ section. This currently offers 12 different titles for your enjoyment. 
• You cannot use Skrill and Neteller to make deposits and claim bonuses. 
• The bonus requirements must be satisfied within 7 days of claiming the promotion. 

Please Note: Bonus Policy Applies

Promotions 

While the casino advertises that they offer irresistible bonuses, we could not find any other promotions on the site at first glance. You will need to log in to your account for exclusive offers that vary from time to time and include match bonuses, free spins, and more. 

Licensing and Regulation 

Casino Room is a well regulated casino in two primary European jurisdictions. The casino holds licenses as an online casino operator with the Malta Gaming Authority, and the Swedish Gambling Authority (Spel Inspektionen). The casino used to have a UK Gambling Commission License too, but surrendered it without sanction. 

The Swedish market is a closed market, so having access to it positions Casino Room well for this massive gambling market. Holding an MGA license is a sign of certain pedigree too, as it is one of the strictest and most efficient run gambling authorities in the world. As a result, you can rest assured that the casino offers various protocols to ensure that the site offers fair, safe, and responsible gambling to all of its customers. 

Customer Service 

The Casino Room is focused on good customer support, realizing that a happy customer is a return customer. As such, the casino has bent over backwards to provide simple and convenient support options, available in various languages, such as: English, German, Finnish, Norwegian, Swedish, Hungarian, and Spanish. The site language can also be changed to one of these tongues for player convenience. 

The site offers fairly comprehensive FAQ section to help customers with some of the basics of the site. For further assistance, players can contact support 24/7 on: 

• Live Chat: A quick messaging system provided on the site portal. 
• Email: Send longer text the traditional way 
• Telephone: +35 627 922 034 
• Skype: Click on the link on the website for instant access. 

Banking 

Fast and effective money methods are one of the keys to unlock the secret of success at an online casino site. In this day and age of instant gratification, waiting long periods of time for money that you have won is simply not acceptable, especially when there are solutions available to help curb this problem. 

Fortunately, Casino Room offers several internationally approved banking solutions for their customers around the world to use. Some of these methods include banking brands like: Visa, Mastercard, Trustly, Entercash, Skrill, Neteller, Paysafecard, SOFORT and iDebit. Of course, players can make normal bank transfers to, but these usually take a little longer to process both for deposits and withdrawals. 

While deposits from most of the above methods are instant, withdrawal waiting times are more complicated. Upon your first withdrawal, you may have to wait up to 72 hours for KYC verification, where you will have to produce documents to support your identity.  

Normal deposits will take up to 24 hours to process and thereafter your banking solution will determine the time it takes for the money to reflect in your account: 

• Visa and Master card – Up to 3 banking days 
• Trustly/Entercash – Same day for most banks 
• Skrill/Neteller – Up to 24 hours 
• iDebit/SOFORT – 24 to 48 hours 
• Bank Transfer: Up to 5 banking days 

Be aware that there is a withdrawal restriction at this casino, in keeping with industry norms. This includes a limit of €30,000 in wins per month. 

You can play at casino Room with over 20 international currencies, including the Euro, Pound Sterling, US Dollar, Canadian Dollar, Japanese Yen, New Zealand Dollar, Denmark Kroner, and South African Rands, to name a few. 

Casino Games on Offer 

Casino Room offers over 950 casino games of various types and guarantee at least 1 new title every week. It is not easy to filter through the games and find games by provider, or by feature offered. Either scroll through the menu to find games, or search for the title name in the search bar. 

There is a good selection of games though and they are provided courtesy of some of the best names known in the business, including: 

NetEnt, Microgaming, Play n Go, Evolution Gaming, Aristocrat, Betsoft, Quickspin, Thunderkick, Yggdrasil, and more. 

For players looking for casino entertainment here, they will be able to play: 

• Slots: These high stakes games come in hundreds of different themes, offering classic slots, video slots, jackpot slots and more. 
• Table Games: The casino offers virtually rendered and RNG controlled titles, including various forms of blackjack, poker, baccarat, roulette, and craps.  
• Live Casino: Evolution Gaming and NetEnt offer live dealer games via livestream, for those players who enjoy playing table games in a real life type environment. This immersive casino game type offers games such as Poker (various), blackjack, roulette (various), baccarat, Dreamcatcher, and more.

INDUSTRY REPUTATION 

Casino Room seems to be a well –loved casino site among its users. Customers boast of fast verification and withdrawals, friendly support, and a good variety of games. 

Frequent complaints include a high wagering requirement of 70x on bonuses and the fact that so few slots can be accessed to play bonuses with. 

On the whole, the feedback for Casino Room is very positive, securing their place as a reputable and ethical online operator. 

TOPSPOT EXPERIENCE 

Our experience of this online casino is coming soon.